Any complaint received through our program is a checkout process that allows us to establish whether these are relevant and continue monitoring and research it.

Once the Responsible Citizen Complaint, the complainant will be contacted within a maximum of 24 hours to ensure the reliability of the information. If the complaint meets all formal requirements, proceed to the site visit, which will be conducted by theCoastal Warden, who will take the appropriate steps.
If there are grounds for the complaint history and the evidence shall be established to seek court settlements and if necessary, court.
En caso de haber antecedentes fundados para la denuncia, los cuales serán comprobados mediante la visita en terreno, se procederá a la búsqueda de soluciones extrajudiciales y en caso de ser necesario, judiciales
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