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| Trough the following ways: |
| Celular: +569 / 82409852 |
| On our website www.vigilantecostero.cl trough the Responsible Citizen Complaint |
| Speaking Directly to the Maule Itata Coastkeeper in his Office in Cardonal Bajo, Los Molinos. Pelluhue. |
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| Sending the complaint form to info@vigilantecostero.cl available On our website |
| (Download Complaint Form ). |
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Once the Responsible Citizen Complaint, the complainant will be contacted within a maximum of 24 hours to ensure the reliability of the information. If the complaint meets all formal requirements, proceed to the site visit, which will be conducted by the Coastkeper, who will take a sample of contaminated water and filled a report with back ground information. The deadline for this survey is 3 to 6 days.
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If there are grounds for a complaint history, which will be checked by the site visit, there will be solutions to the killings and if necessary, court.
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If there are grounds for a complaint history, which will be checked by the site visit, there will be solutions to the killings and if necessary, judicial
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If mediation is not accepted or do not reach agreement, the facts shall the NGO FIMA or the handling of the complaint as a lawsuit or administrative, as appropriate.
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Responsable Citizen Action is a central axis of the Maule Itata Coastkeeper Program, as is the community who has the most important space to participate and exercise their rights.
The "Complaints Protocol" notes step by step how to perform a Responsible Citizen Complaint.more
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